Context-aware technology has stimulated rigorous research into novel ways to support people in a wide range of tasks and situations. However, the effectiveness of these technologies will ultimately be dependent on the extent to which contextual interactions are understood and accounted for in their design. This study involved an investigation of contextual interactions required for route navigation. The purpose was to illustrate the heterogeneous nature of humans in interaction with their environmental context. Participants were interviewed to determine how each interacts with or use objects/information in the environment in which to navigate/orientate. Results revealed that people vary individually and collectively. Usability implications for the design of navigational context-aware applications are identified and discussed.
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